UPS Freight Extends Reliability Guarantee to Canada

June 3, 2008
The on-time service guarantee is available effective June 30 for less-than-truckload (LTL) customers on both sides of the border who ship using the current UPS Freight UPGF525 tariff.

UPS Freight , which introduced its on-time performance guarantee in the U.S. in January, has expanded the guarantee to shipments moving in both directions across the Canada-U.S. border.

The new reliability guarantee, offered at no additional cost, applies to direct shipments between points in the U.S. (48 contiguous tates) and points served by UPS Freight service centers in Calgary, Edmonton, Halifax, Moncton, Montreal, Toronto, Vancouver, Windsor and Winnipeg. It is being offered at a time of continued strong trade growth between the two countries; the U.S. Transportation Department says surface transportation trade totaled $45 billion in February, up 18% over the prior year.

The on-time service guarantee is available effective June 30 for less-than-truckload (LTL) customers on both sides of the border who ship using the current UPS Freight UPGF525 tariff. The new guarantee promises that customers can request a waiver of their freight charges if their shipment fails to arrive as scheduled. Detailed terms of the guarantee can be found in the tariff.

UPS Freight's Canadian service includes: a pre-arrival system that speeds clearance at border crossings, minimizing delays; electronic transmission of customs documentation; complete online tracking from origin to destination with instant access to all customs documents, and customs delay alerts and 24-hour access to all shipping information.

Popular Sponsored Recommendations

3D Printing a More Efficient Factory Floor

Nov. 16, 2023
Today’s additive manufacturing platforms make it simple to print a wide range of high-performing industrial parts as soon as possible and right where you need them — unlocking...

Gain a competitive edge with real-world lessons on private 5G networks

Nov. 16, 2023
The use of private networks in manufacturing applications is rapidly growing. In this paper, we present valuable insights and lessons learned from the field with the goal of enhancing...

Lean Manufacturing in the Age of the Industrial Internet

Oct. 24, 2023
Read how advanced MES capabilities can help you improve your labor utilization, reduce WIP, and optimize your production. Download the white paper today.

How to Build Zero-Cost On-Site Solar and Storage Projects

Nov. 25, 2023
The Inflation Reduction Act offers tax credits, incentives, and financing that enable no-cost projects. In Enel’s eBook, discover the critical role that incentives play in your...

Voice your opinion!

To join the conversation, and become an exclusive member of IndustryWeek, create an account today!