Best-in-Class Reverse Logistics: By The Numbers

April 10, 2007
Companies are able to reclaim a majority of the value from returned products or parts.

A recent study by Aberdeen Group looked at effects of revese logistics.

64.3 Percentage of initial value reclaimed from returned products or parts at "best-in-class" companies.

9.0 Overall reverse logistics costs as a percent of sales.

5.7 Percentage of new products returned for repairs within initial warranty period.

Source: Aberdeen Group.

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About the Author

Dave Blanchard | Senior Director of Content

Focus: Supply Chain

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During his career Dave Blanchard has led the editorial management of many of Endeavor Business Media's best-known brands, including IndustryWeekEHS Today, Material Handling & LogisticsLogistics Today, Supply Chain Technology News, and Business Finance. He also serves as senior content director of the annual Safety Leadership Conference. With over 30 years of B2B media experience, Dave literally wrote the book on supply chain management, Supply Chain Management Best Practices (John Wiley & Sons, 2010), which has been translated into several languages and is currently in its second edition. He is a frequent speaker and moderator at major trade shows and conferences, and has won numerous awards for writing and editing. He is a voting member of the jury of the Logistics Hall of Fame, and is a graduate of Northern Illinois University.

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