Best-in-Class Reverse Logistics: By The Numbers

April 10, 2007
Companies are able to reclaim a majority of the value from returned products or parts.

A recent study by Aberdeen Group looked at effects of revese logistics.

64.3 Percentage of initial value reclaimed from returned products or parts at "best-in-class" companies.

9.0 Overall reverse logistics costs as a percent of sales.

5.7 Percentage of new products returned for repairs within initial warranty period.

Source: Aberdeen Group.

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