Handheld Computers Refresh PepsiAmericas' Customer Service

Jan. 13, 2005
Compiled By Traci Purdum PepsiAmericas, the second largest anchor bottler of Pepsi-Cola products, will use Symbol Technologies Inc.'s mobile computing solution to enhance its customer service. Symbol is a global provider of mobile data transaction ...
Compiled ByTraci Purdum PepsiAmericas, the second largest anchor bottler of Pepsi-Cola products, will use Symbol Technologies Inc.'s mobile computing solution to enhance its customer service. Symbol is a global provider of mobile data transaction systems. The Symbol PDT 8000 Pocket PC, which was built to withstand extreme weather conditions and drops to concrete, features an integrated bar code scanner and bright color display. The solution will enable PepsiAmericas' sales staff to take orders on site and ensure delivery trucks are stocked efficiently. Orders are remotely uploaded to a central order and routing system at PepsiAmericas via cell-phone connectivity. The mobile computer also provides an automated tool to track inventory, record deliveries and wirelessly print invoices to a portable printer. Once the driver returns, route information can be uploaded to the host computer via a wireless LAN. According to Symbol, the benefits include improved productivity through automated inventory management and increased efficiencies by eliminating stocking errors and paperwork.

Popular Sponsored Recommendations

Global Supply Chain Readiness Report: The Pandemic and Beyond

Sept. 23, 2022
Jabil and IndustryWeek look into how manufacturers are responding to supply chain woes.

Empowering the Modern Workforce: The Power of Connected Worker Technologies

March 1, 2024
Explore real-world strategies to boost worker safety, collaboration, training, and productivity in manufacturing. Emphasizing Industry 4.0, we'll discuss digitalization and automation...

How Manufacturers Can Optimize Operations with Weather Intelligence

Nov. 2, 2023
The bad news? Severe weather has emerged as one of the biggest threats to continuity and safety in manufacturing. The good news? The intelligence solutions that build weather ...

How Organizations Connect and Engage with Frontline Workers

June 14, 2023
Nearly 80% of the 2.7 billion workers across manufacturing, construction, healthcare, transportation, agriculture, hospitality, and education are frontline. Learn best practices...

Voice your opinion!

To join the conversation, and become an exclusive member of IndustryWeek, create an account today!