IT Companies Report Customers Very Interested in RFID

Aug. 7, 2008
Asset tracking is most popular RFID project being implemented.

Information technology (IT) channel companies say their customers are showing more interest in radio frequency identification (RFID) technology, according to results of a new survey conducted by the Computing Technology Industry Association (CompTIA).

The worldwide survey of 155 IT companies found that 46% of their customers have implemented one or more RFID solutions, either as pilot projects or production deployments. This is an increase from a 2007 survey, when IT companies reported 34% of their customers had initiated RFID projects.

The most popular RFID deployments now used by customers are asset tracking, cited by 32% of IT companies surveyed; personal identification (28%); supply chain (25%); retail marketing (15%); and closed-loop manufacturing (9%).

"RFID offers adopters of the technology a number of benefits, from improvements in manufacturing, inventory and distribution processes, to reduced costs for product theft, spoilage or obsolescence," said Todd Thibodeaux, president and chief executive officer, CompTIA.

Among the RFID products and services IT companies say they're delivering to customers today are:

  • Hardware installation and maintenance -- 62%
  • Consulting -- 46%
  • Training -- 43%
  • Software implementations -- 40%

For information about CompTIA visit

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