Quality

"Over time this is about systemic change, there is a lot of work to be done," Federal Aviation Administration head Mike Whitaker said at a news conference after a three-hour meeting...

Six manufacturing facilities demonstrate strong commitments to operational excellence and continuous improvement.

Goals, questions and metrics across the company are part of an overall vision for better quality.

The global aerospace giant shocked the world in January when a door plug blew off a plane in flight, fulfilling many flyers’ worst nightmares. And, things have gone downhill for...