"Handled properly, a traumatic crisis becomes a valuable learning experience that ultimately strengthens a company's relationships with its stakeholders," said Daniel Fath, vice president of Tokyo-based Total Communications System.
In May, Ranbaxy pleaded guilty to U.S. charges of selling adulterated antibiotic, acne, epilepsy and other drugs and agreed to a record $500-million fine. The episode was a huge hit to its image.
I have fallen off the blogging wagon but am now climbing back on. Maybe creating some standard work around this endeavor will help, so I am going to give it a try. Meanwhile, I have various bits of news to share...
IndustryWeek’s annual salute to outstanding manufacturing facilities is now in its 24th year.
Glitches could cause vehicles to stop mid-journey.
Here is how the process works. It begins with the QA matrix, which is exactly what it sounds like: a matrix that outlines any and all quality-related problems discovered at the facility.
Levels pose 'very serious health hazard,' says National Food Agency toxicologist.
Many times, conversation about process improvement neglects the more important topic of how to change a process.