"Handled properly, a traumatic crisis becomes a valuable learning experience that ultimately strengthens a company's relationships with its stakeholders," said Daniel Fath, vice president of Tokyo-based Total Communications System.
In May, Ranbaxy pleaded guilty to U.S. charges of selling adulterated antibiotic, acne, epilepsy and other drugs and agreed to a record $500-million fine. The episode was a huge hit to its image.
I have fallen off the blogging wagon but am now climbing back on. Maybe creating some standard work around this endeavor will help, so I am going to give it a try. Meanwhile, I have various bits of news to share...
IndustryWeek’s annual salute to outstanding manufacturing facilities is now in its 24th year.
Glitches could cause vehicles to stop mid-journey.
Here is how the process works. It begins with the QA matrix, which is exactly what it sounds like: a matrix that outlines any and all quality-related problems discovered at the facility.