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Online Training: Build a World-Class Safety Operation: An Executive Discussion

An online training course produced by IndustryWeek, in partnership with Milliken Performance Solutions

Date: This webinar is now available On-Demand.
Event Type: On-Demand Webinar
Cost: $199

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Milliken & Company is a 147 year old textile and chemical company based in South Carolina that has been internationally recognized for its achievements in safety and operational excellence. With safety as its #1 core value, Milliken has 29 OSHA certified Voluntary Protection Program (VPP) STAR sites and is one of the few organizations to have its headquarters -- Roger Milliken Center in Spartanburg, SC -- that has become an OSHA certified Voluntary Protection Program (VPP) STAR site.

The Milliken Plus 1 Safety Process is a proven, 20-step process that engages the entire workforce. Driven by the desire to eliminate ALL safety incidents, this proprietary process has been developed over the past decade through benchmarking best practices around the world and actively engaging and empowering the entire workforce. While Milliken & Company has been recognized as a benchmark in safety, the goal still remains ZERO.

The Milliken Plus 1 Safety Process is a comprehensive system that leads to dramatic breakthroughs in employee safety, motivation and morale, and overall cost reduction. It is all about cultural and systems changes and not just about the application of tools. This process applies to all types of businesses from manufacturing to public and private industry. It is about changing the way employees go about doing their job, not bolting on safety initiatives that are not sustainable over the long term.

The Milliken Plus 1 Safety Process is an employee-centric approach to improving safety that is designed to build an organic, internal capability that is permanently infused into the organization. Milliken has been recognized repeatedly by organizations such as EHS Today magazine as one of the safest companies in the U.S., regardless of industry. Milliken is the only American company that has won the top manufacturing award in both the United States and Japan -- the Malcolm Baldrige National Quality Award in the U.S. and the TPM Excellence Award sponsored by the Japan Institute of Plant Maintenance. In addition, Milliken has been named five times as one of the Best Companies to Work For in FORTUNE Magazine's annual top 100 listing. The company has also been named one of the World's Most Ethical Companies by Ethisphere Magazine.

What you'll learn

Through numerous real-world Milliken examples, you will be able to understand the fundamental beliefs and strategies behind a successful world-class safety operation. You'll learn how to:

  • Create a ‘bottom-up approach’ that facilitates associate empowerment, ownership, and engagement
  • Understand how leadership and team development play an integral role in your safety journey and your culture
  • Obtain leadership commitment and desire and how safety should be the ‘core value’ of your organization
  • Create, train, and educate sub-committees based on your particular environment and needs
  • Avoid reaching a safety plateau and how to keep driving continuous improvement

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What others are saying

“I have been involved with manufacturing for over 30 years and have attended many seminars. The Milliken program by far is the best I have ever seen. Every presenter was great and their passion is contagious.”
–T. Chris West, Vice President/General Manager, American Concrete - Oldcastle Company

“Rarely do you walk away from a conference with such a wealth of actionable items.”
–John McGillivray, Manager, Safety & Environmental, Scot Forge Company

“Hearing everyone’s perspective and understanding how it all ties in was what I liked most about this program. I was very impressed with the level of leadership that was so actively involved.”
–Casey Daniels, Safety Coordinator, American Greetings,

“Complete safety program. Most programs are just tools to assist in your safety program. This seminar has given me a path to reach my goals in the safety of my employees.”
–Eddie Winn, Plant Manager, Trinity Marine Products, Inc.

“Very education-driven and engaging. Every employee worldwide would benefit from this program and process.”
–Sharon O. Morris, Control Room Operator, Barnhardt Manufacturing

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Who should attend:

Anyone interested in achieving efficiencies and reliability, including but not limited to:

  • CEOs, COOs, and CFOs
  • Plant Managers
  • Safety Managers
  • Human Resource Directors
  • Operations Directors
  • Vice Presidents of Operations
  • Vice Presidents of Production
  • Safety Training Field Officers
  • Vice Presidents of Safety/ Health/ Security
  • Directors of Safety/ Health/ Environmental
  • Manufacturing Health, Environment and Safety Specialists
  • Safety Engineers
  • Technical Directors
  • Safety Team Leaders
  • Manufacturing Engineers
  • Maintenance Technicians
  • Continuing Improvement Managers
  • Manufacturing Supervisors
  • Directors of Regulatory Affairs
  • Superintendents
  • Loss Prevention Directors
  • Loss Control Team Leaders
  • Safety Champions
  • General Managers
  • Risk Managers

Bonus: Invitation to benchmark at Milliken plant

In addition to the in-depth review of the Milliken Performance System provided during this online training session, select attendees will be invited to participate in a complementary follow-up plant tour and meeting with Milliken executives to benchmark Milliken's safety practices in person. Additional details about in-person site visits to Milliken's Spartanburg, South Carolina facilities will be discussed during the online training.

Cost and benefits

Included with all registrations:

  • On-demand training course
  • Downloadable slides for note-taking




  • A CD-ROM of the training session can be added to any registration for an additional $99

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Chris Glover is Director, Milliken Performance System with more than 25 years of manufacturing experience at Milliken. A Georgia Institute of Technology Chemical Engineering graduate, Chris has led Lean enterprise facilitation, project management and leadership development and is an expert at design, development and delivery of training which supports the Milliken Performance System. Chris has served many roles-from Production Manager and Process Improvement Leader to Quality Assurance Leader and Plant Leader.

Craig Long's seasoned perspective adds to the foundation of leadership for the Milliken Performance Solutions team. He began his career with Milliken at a manufacturing facility as an Industrial Engineer. Craig's real world experience, in addition to Industrial Engineering, includes Product Development, Account Management, Business Management, Corporate Education, Corporate Recruiting and Activity Based Costing. He ran several industrial businesses before being promoted to Director of Quality in 1994. In 1997, Craig was promoted to Vice President of Quality and Milliken University, and then he spearheaded the company's implementation of Six Sigma in 2004. He has held leadership responsibility for all Corporate Continuous Improvement processes, leading two corporate study mission trips to Japan. Craig was a member of the U.S. Quality Council of the Conference Board for 14 years and served as co-chair. He is a graduate of the Harvard Advanced Management Program.

Phil McIntyre, MBA, Babcock School of Management, Wake Forest University, is Director of Business Development and Marketing for Milliken Performance Solutions. His career with Milliken spans 25 years with 10 years spent in manufacturing. Phil then spent 6 years directing several Milliken divisions' efforts in process and cost improvement. He attended Clemson University and earned a degree in Industrial Engineering. Prior to Milliken Performance Solutions, Phil served the company as Market Manager for several of the company's consumer products businesses.

Wayne Punch is Corporate Emeritus Director of Safety & Health for Milliken & Company. Wayne started with Milliken in 1973 as a Research Chemist. Since then he has held a variety of positions including Plant Manager, Location Manager, Director of Manufacturing and Manufacturing Manager.  He is a member of OSHA Volunteer Protection Program Participants Association, SC Counter Terrorism Task Group and the South Carolina Manufacturers Alliance. He also serves on several important boards, including the National Safety Council, SC Occupational Safety Council and the Homeland Security Taskforce.

More information

This training session will be conducted using a slides-and-audio format.  After you complete your registration, you will receive a confirmation email with details for joining the training course, as well as your unique password.


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